Lokad Call Center Calculator 1.0.1179.0

"Lokad Call Center Calculator" snapshot

Don't waste time or money on your call center schedules. Start optimizing staff levels. Import data from call center applications (or from Excel). 1-click staff optimization report. Convert call volumes into optimal numbers of operators.

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Software information
Platform:
Windows 7/Vista/XP/2000
Publisher:
Lokad.com
Price:
Freeware
File size:
1.44 Mb
Date added:
August 28, 2008
Screenshot:
Product page:
Description from the Publisher
Don't waste time or money on your call center schedules. Too much staff and expenses get out of control. To few staff and your customers get mad because of the long waiting queues. Start optimizing staff levels. Import data from call center applications or from Excel. Easy 1-click staff optimization report. Convert call volumes into optimal numbers of operators with Erlang C formula. No statistical or mathematical knowledge required.
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