Description from the Publisher
Spinso Organizer Standard Edition is a simple ready to use service CRM to manage complaint,billing,service contracts. Organizer Standard Edition is useful for complaint management it lets you assign complaints to the technician, track the status of the complaints, generate invoice for billing the customers.You can easily manage service contracts, receive alerts for the contracts due for renewal or expiry.
- Centralized repository for managing the complaint
- Check the availability of technician and assign the complaint accordingly
- Track the status of the complaint solved,pending etc
- Track complaints,figure out the problem areas and action taken
- Unique complaint number for each complaint is generated which becomes easier for communicating with customers
- Generate invoice
- Supports multi user access
- Customer Contact management
- Product management
- Service generation process is automated,system automatically generates the date of service depending on the frequency of the service.
- Unique Card no is generated for each item which helps to trace the complete trail like complaints,service provided,pending services etc pertaining to the item.Thus gives you the complete overview of the item within no time.
- Get alerts for the service due and contract expiry
- Service Contract can be easily renewed at any point of time
- Backup and Restoration facility to safeguard your data.
- Powerful reporting capabilities with slice and dice reports
This edition is available for free trial use with a cap of 10 entries
- Organizer Service CRM is widely accepted solution by Sales and Service Industry
- Organizer Service CRM has more than 1500 users across various regions
- Organizer Service CRM is a ready to use software,easy to download and use
- Trial edition is freely available for download with a cap of 10 entries without any obligation for
- Available in wide range of edition to suit the business needs.