Description from the Publisher
With the 123-live-help (V_4.2), The Customer panel remains web-based to be cross-platform and no client installation involved, while the Admin panel and Operator panel are turn to Windows applications to offer richer functions: Operator Statistics Added,Offline Message Management Optimized,Valuable Customer Recognition, Search Function Upgraded.
123 Live Help Chat Server Software supports from one seat to unlimited seats of staff members, which makes it the right solution for business of any sizes.
*advertisement module gives your product more opportunities to be learned by your customers
*Remote controller of 123livehelp via MSN
A remote controller and monitor of the live chat conversation
*Proactive Chat Invitations
The staff member can monitor a website and invite a visitor from certain webpage to chat to up-sell product or offer help. The visitors won't have to click any chat button on the webpage. What's more, the invitation won't be blocked by pop-up killer.
*Client Choose Staff.
Client can request help from a very staff, which is more friendly to a returned customer.
*Real-time Text Chat & Optional Video Chat for Staff
The java server enables instant chat.
123LiveHelp flash client loads fast and end users don't need to download any plug-ins to chat with staff.
*Visitors Waiting in Queue
from one staff to another.
*Auto-detect and display language.
Admin can generate chat code to define the availability of the staff members and the departments, whether to show the dormant client, choose the skin of the windows, etc.
*Multiple Chat Requests
One agent can chat with multiple clients.
*Chat Search More Powerful
Customizable client interface,and skin collection.
*Integrate External Database
*Auto-detect User Details
Auto-detect extensive visitors information including IP address and country.
*Chat logs sent to email
Other downloads from this publisher
vBulletin IM is a free addon that can integrate 123 Web Messenger with vBulletin forum, and empower your forum with the 'Facebook Messenger Style Web Chat Bar' at the bottom of browser. Other features: users auto-login & free integration.
It can add a live chat room to Invision Power Board forum seamlessly, multiple skins and user integrated. A chat room makes Invision forum more interactive, it will boost traffic as well as revenue to your forum and will increase user loyalty.
123 Flash Chat FREE Mambo Chat Module enables webmaster to integrate Mambo with the web-based Chat Room Software, and add a live chat room with beautiful flash client and high-load Java Chat Server into Mambo website in minutes.
Moodle Chat Module is free to download and with which webmaster will integrate 123 Flash Chat into Moodle easily and seamlessly. Features of Moodle Chat of 123 Flash Chat: 1) Auto-login 2) Free Installation and Integration Service.