Live Webchat Software

"Live Webchat Software" snapshot

Live web chat tool can handle customers query and assist them one to one manner in real time via a browser based live chat interface. Utility is fully capable to receive offline messages when the customer support operator is not online.

Software information
Windows 95/98
Undelete Software
File size:
7.14 Mb
Date added:
January 16, 2008
Product page:
Description from the Publisher
Single operator ASP chat script software provides facility for customers to engage in one to one chat with technical support agents of any organization or firm etc. Digital chat software offers real time interaction with online shoppers and a proven increase in sales conversions. Visitor can chat with more than one operator at the same time. Operator can transfer the chat to another support team member if necessary. Website chat software allows website administrator to change login-password of the web chat utility. Utility is completely web-based, so the end users don't need to download any plug-in application to chat directly with staff. Tool can auto-detect extensive visitors information including IP address and country and display summary in agent window. Utility provides features like sales chat, unlimited operator-client chat sessions, full customization, real-time site monitoring, site metrics and performance. Online chat session tool is fully capable to receive offline messages when the customer support operator is not online or is unavailable. Program is developed in active server page (ASP) script. Chat software does not require any special plugs-in, Java Applets or DLL to be installed on the server. Features: * Web chat software provides direct chat with live support team members on one-to-one base. * Agents can transfer and conference sessions to get customers to the most knowledgeable resource. * Tool supports all types of browsers like Internet Explorer, Netscape, Mozilla, Opera and Firefox. * Tool can save all chat sessions. * Tool provides interactive graphical user interface which makes it very much user friendly.
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