Description from the Publisher
Live customer support software instantly provides live help, live support, visitor tracking and proactive sales for your products and services in real time system. Customer support management software allows your web site visitors to connect to your company representatives and have their questions answered by clicking on a live chat button embedded on your website. Whether your online business is travel, real estate, auto sales, web hosting, web design, education, insurance, our help desk software solution will improve customers' confidence and reliability and increase your sales. Multiuser chat script utility does not required any hardware or software like special plugs, Java Applets or DLL to be installed on the server and it is developed purely in active server page (ASP) script. Live communication chat server software supports the Unicode architecture, MS access database and successfully runs on all websites those are hosted on Windows server with IIS 5.0. Live web support software allows website administrator to change login name and password when password is disclosed. Customer support tracking software provides facility to send offline message to customer support executive when operator is not available or offline. Live web chat software supports all types of web browsers like Opera, Internet Explorer, Netscape Navigator and Mozilla Firefox.
Features: *Live online chat help utility is an online service that allows you to chat with your website visitors and enabling you to give instant online customer support.
*Operator can transfer the chat to another customer support executive if necessary.
* Live assistance chat software trace out IP address and host name of every visitors or customers when logged in the chat session.
* Software is developed in active server page (ASP), AJAX script language and MS-Access database.
* Live chat software records all offline messages if the administrator is not online or unavailable.
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