Description from the Publisher
Organisations in virtually every industry sector rely on their IT systems to conduct business. The IT department?s ability to resolve technology issues and manage the ever-changing IT infrastructure is critical to support business goals. Bellerophon Helpdesk automates many aspects of call management, increasing efficiency which allows staff to focus on problem resolution. The solution is easy to deploy, in days, not weeks - and is affordable for organisations that need a quick start in service management.
BELLEROPHON HD is built on the same BELLEROPHON EMS II platform as our more comprehensive enterprise solution, Organisations that have a helpdesk requirement today can be confident of investing in a solution that can grow as business needs change.
BELLEROPHON HD Helpdesk software automates many aspects of call and trouble ticket management, increasing efficiency, and allowing the help desk to focus on support & problem resolution.
In order for today's businesses and organizations to maintain and improve customer service and optimize help desk staffing levels your help desk software must help you create... an efficient, cost effective customer focused support environment!
Whether you currently track support requests on paper or spreadsheet, or have help desk software that is no longer adequate for your current needs, we invite you to take a look at our Bellerophon HD Help Desk Software which enables you to provide a cost effective network based solution.
Fast to Deploy, Easy to Configure
Bellerophon HD Helpdesk software provides the optimum combination of call management automation, functionality and flexibility, delivering a comprehensive help desk solution that satisfies most Helpdesk requirements right out of the box. Built on Bellerophon (Enterprise Support Platform), BELLEROPHON HD allows the customer to pick and choose the elements of the solution required to meet precise needs.