CRM Dashboard is unified agent desktop software that puts the customer at the center of all interactions: phone, text message, email, and social media. With Dashboard, agents can deliver a superior customer experience with your organization.
This software is not reviewed yet.
Voicent's Call Center CRM is a powerful software tool for managing customer interactions in call centers or sales organizations
Call Center Software to manage campaigns and monitor Agents. Features auto pacing; maintain drop rate threshold to satisfy FTC requirement; live-call whisper coaching; real time call center visibility and reports; predictive dialer or auto dialer
Free email marketing software - Send personalized emails to thousands of people and automatically manage email list by checking bounced or unsubscribe emails. Ideal tool for company newsletter. Visit Voicent Facebook page to get free license key.
Predictive dialer and semi automatic dialer for telemarketing campaign. Predictive dialing supports VOIP through Skype and remote agents. Automatic dialing can play audio messages, transfer calls, and record conversations, all by the press of a key.