HelpDesk OSP connects Outlook to SharePoint or Office Live. Cooperate on issue tracking and user support. Global Setting. E-mail threading. Also for OWA. Great customization possibilities. Subscription $150/month for all kalmstrom.com products.
This software is not reviewed yet.
Book resources and supplies as easily as you make an appointment in the Outlook Calendar. For Outlook and Exchange server. Multiple calendars can be shown. Resource descriptions saved in public folders or shared mailboxes. Overview. Statistics tool.
Adds lots of features to any Outlook Calendar. Book resources and supplies. Multiple calendars can be shown. Add booking of services (coffe, notepads etc) to the booking. No client installation, simply place the files on a server. Statistics tool.
Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or GAL. Open tickets are stored in Outlook and in an Access.
Report Time and Expenses in the Outlook Calendar. No extra app need. Complete Outlook-based time reporting where reports are sent to local MS Access database, created by the application. PDA integration. Powerful statistics tool. Also for Workgroups.