HelpDesk OSP, for Outlook and SharePoint 2.0

"HelpDesk OSP, for Outlook and SharePoint" snapshot

HelpDesk OSP connects Outlook to SharePoint or Office Live. Cooperate on issue tracking and user support. Global Setting. E-mail threading. Also for OWA. Great customization possibilities. Subscription $150/month for all products.

Software information
Windows 7/Vista/XP
Kate Kalmstrom
File size:
6.30 Mb
Date added:
March 20, 2010
Product page:
Description from the Publisher
HelpDesk OSP connects Outlook and SharePoint or Office Live and takes advantage of the best of the Microsoft products. This help desk application from Business Solutions can be used for many kinds of issue tracking and user support. The software is partly web based, but note that this is not an ordinary web based helpdesk but a helpdesk based on SharePoint/Office Live, environments that Microsoft is favoring strongly. That makes this application safe for the future, and users get a lot of features and possibilities. Decrypted password saving. Global Setting - one user can configure for all. E-mail Threading - info from all e-mails regarding the same case can be gathered in the same ticket. Also for OWA.Great customization possibilities. Subscription $150/month for all products The product is available for ten languages. Online video demonstrations and a downloadable manual make installation and use easy. Decrypted password saving. Global Setting - one user can configure for all. Free trial of the full version for 30 days without any obligations. Subscription $150/month for all products.
Users reviews & testimonials

This software is not reviewed yet.

Other downloads from this publisher

Book resources and supplies as easily as you make an appointment in the Outlook Calendar. For Outlook and Exchange server. Multiple calendars can be shown. Resource descriptions saved in public folders or shared mailboxes. Overview. Statistics tool.

Adds lots of features to any Outlook Calendar. Book resources and supplies. Multiple calendars can be shown. Add booking of services (coffe, notepads etc) to the booking. No client installation, simply place the files on a server. Statistics tool.

Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or GAL. Open tickets are stored in Outlook and in an Access.

Report Time and Expenses in the Outlook Calendar. No extra app need. Complete Outlook-based time reporting where reports are sent to local MS Access database, created by the application. PDA integration. Powerful statistics tool. Also for Workgroups.