Description from the Publisher
The IVM Voicemail System can be used to create an effective voice mail solution from a single line after hours answering machine to a 64 line corporate message system.
IVM is also a telephone answering machine, call attendant, info-line and interactive voice response (ivr) program. You will find many exciting ways to use IVM to provide information, serve your customers and save time.
~ Voicemail (from a single answering message to hundreds of voice mailboxes).
~ In-coming caller ID logger or display.
~ Call attendant (using the menu call transfer features) to transfer and direct calls.
~ Telephone information lines or AudioText type systems.
~ Automated telephone order taking.
~ Automated telephone surveys (using the number entry features linked to a database).
~ Credit card telephone account payment.
~ Dial in computer control or information (eg. Dial in to test security alarm or to restart server).
~ Many more telephone related applications.
~ Multiple telephone line support (1 - 64 lines simultaneously).
~ Unlimited voice mail boxes (each with own email forward, internet access page or remote access).
~ Call key select menus and ability for caller to enter numbers (data entry).
~ Unlimited (selectable) out-going messages and menus.
~ Fully programmable setup with examples and free plugins available for typical applications.
~ Can automatically link to other programs with plugins.
~ Call transfer (subject to your phone company or PBX features).
~ Remote Access (listen to messages by dialing-in) including toll-saver.
~ Call simulator is included so you can test your systems off-line.
~ Extended message play on key press including support for wav, mp3 and a number of other formats.
~ Text-to-Speech voice synthesis as an alternative to recording or importing wav or mp3 files.
~ Ability to open files or run other software to process data or report information.
~ Outbound call system
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