Customer Support Organizer Pro 3.1

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Software information
Platform:
Windows 7/Vista/XP/2000/Server/95/98
Publisher:
PrimaSoft PC
Price:
$149.95
File size:
9.53 Mb
Date added:
April 4, 2014
Screenshot:
Product page:
Description from the Publisher

Customer Support Manager Pro for Windows: simple database management software that helps you to organize, track, and manage your customer support activities.

Simple databases included in our Customer Support software solution:

  • Employees: manage your customer support personnel
  • Customers: manage your customers
  • Issues: catalog, manage, and track all issues
  • Log: track all activities

Features

  • Very fast and easy data entry
  • Search, filter issues by any field
  • Sort issue records by any field
  • Several user-definable data fields
  • Unlimited number of records
  • Unlimited number of databases
  • Many flexible database processing features
  • Organize defects, enhancements, requests, or any other issues in one database or group them in many databases
  • Print issue reports by category, by assigned to, by status, opened issues, closed issues,...
  • Enter personnel names, phone numbers, emails, positions, departments,..
  • Import data from text, excel, or other files
  • Print personnel contact lists
  • Print letters, labels, issue cards, send emails
  • Generate HTML resolution reports

The package has a separate module called Designer. With Designer you can modify Customer Support solution or you can build your own.

Users reviews & testimonials

This software is not reviewed yet.

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